Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (excluding credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Info@orbkraft.com

TERMS & CONDITIONS

Welcome to Orbkraft. We provides website features to you subject to the following conditions. If you visit or shop at Orbkraft, you accept these conditions. Please read them carefully. Please review our Privacy Notice to understand our practices.

All information, products and services displayed on the Orbkraft website constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Orbkraft website has the right to accept or reject your offer without assigning any reason thereof.

In order to use the Orbkraft website belonging to Orbkraft, you (The User) have accepted the following terms and conditions given below. Orbkraft reserves the right to add, delete, alter or modify these terms and conditions at any time.

You (The User) are therefore advised to read carefully these terms and conditions every time you use the Orbkraft.com website of Orbkraft.

Terms and Conditions for library and co working space:

The store manager is not your personal secretary. Do not treat him/her as if he/she is.
Don’t assume that the items that are available for public use are there solely for you. That’s why it’s called a ‘shared’ space.
Not everyone is interested in hearing your phone conversation. Keep it down. Or find a spot away from everyone.
When you’re having a conversation, try to keep the volume down. There are other people working around you. That’s not what people are talking about when they’re suggesting that you be disruptive.
Don’t slam doors.
Keep your interoffice affairs private.
Keep the ringer on your cell phone at a civilized level.
If you’re at a shared table, contain your mess. Don’t assume that you can spread your stuff out across the entire table.
Don’t take three seats at the shared table when you’ve only rented one.
Don’t take someone else’s personal coffee cup. Or anything else that doesn’t belong to you.
People around you are trying to work and aren’t really interested in your conversation.
Don’t readjust the temperature to suit you. Bring a sweater. Or take your sweater off.
Throw business to your fellow coworkers, if you can. We’re all in this together. We promote networking.
If someone looks like they are busy and concentrating on something, they probably are and do not want to be interrupted by whatever is on the top of your mind.
Orbkraft is a no smoking space and this is good for you and others health too.
As a condition for use of workspace/ library services you hereby declare that you shall not use such services for any purpose that is illegal or prohibited or which may damage or impair ORBKRAFT, its staff and other customers.

ELECTRONIC COMMUNICATIONS:

When you visit Orbkraft or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Orbkraft or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Orbkraft and protected by international copyright laws.

PRODUCT DESCRIPTIONS:

Orbkraft attempts to be as accurate as possible. However, Orbkraft does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. There could be small changes in specifications from the product shown in the picture and the actual product in terms of dimensions, weight or colours.

YOUR ACCOUNT:

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Orbkraft does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use www.orbkraft.com only with involvement of a parent or guardian. Orbkraft reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PRICING:

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself. With respect to items sold by Orbkraft, despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. In this case, all payments made will be refunded back to you. If an item’s correct price is lower than our stated price, we will, at our discretion, refund you the difference in the price of the product. Prices mentioned are valid at the time of order booking. Orbkraft reserves the right to change any prevailing price at its discretion.

REFUND & CANCELLATION POLICY:

Orders placed on www.orbkraft.com can be cancelled by customer provided the items have not already been shipped. Cancellation requests would have to be sent by via email / written correspondence. Cancellation charges would be applicable to a maximum of 15% of the order value and will be charged at the discretion of Orbkraft to the customer. If customer wishes to cancel an item due to non-availability of the item beyond the maximum promised delivery period, Orbkraft accepts to cancel the item without any cancellation charges. Goods once shipped and sold cannot be taken back or exchanged. We guarantee our products from manufacturing defects for 1 year from date of dispatch. Any such manufacturing defect would have to be reported in writing by the customer. We undertake to repair the defective item or send a replacement after mutual consent with the customer. Any missing item / part item in the shipment would have to be reported by the customer within 10 days of receipt of shipment beyond which such requests would not be entertained. Due investigation would be done to ensure that the item was truly missed before sending a replacement to the customer. Again, Orbkraft undertakes to send only the item / part item (if the missing item is a part item) as replacement or the entire item after mutual consent with the customer.

DELIVERY POLICY:

Once the order is confirmed, Orbkraft would communicate the delivery period to the customer via email. Maximum delivery period for an item would be 6 weeks from the date of order placement.

SHIPPING:

We will ship the items to customer destination through any of the following means:

Courier / post parcel / registered post for small consignments
Road Transport through recognized transport agents for deliveries within India
Rail freight through authorized transport agents for deliveries within India.
Air Freight for urgent consignments within / outside India
Sea freight for consignments outside India
Door delivery for consignments within Bangalore city, India.
Cash on delivery charges may be applicable from time to time if COD payment option is chosen.

Shipping costs are calculated and shown on the website for domestic purchases within India. International shipping is enabled for select destinations. Additional shipping charges for international shipping will be communicated to customers which they will have to bear before dispatches.

Orbkraft does not guarantee its product from damages or loss if any unauthorized transport agents is proposed / insisted upon by the customer. In such cases, the risk of loss lies entirely on the customer.

DUTIES & TAXES:

Would be applicable as per government regulations and is included in the price of the products shown. Any changes as per current government notifications shall be applicable at the time of billing. Duties as applicable in the buyer’s country will be to buyer’s account. Currently, there are no duties / taxes for shipping to international destinations outside India which is again subject to rules and regulations as advised by the government from time to time.

INSPECTION:

Buyer’s choice in our works prior to packing. Third party inspection if any will be to buyer’s account.

Orbkraft will not be responsible for any damage suffered by users from use of the services on orbkraft.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

Orbkraft reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Orbkraft for re-delivery shall be claimed from the User placing the order.

The User agrees to give accurate, authentic and true information. Orbkraft reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Orbkraft has the right in its sole discretion to reject the registration and debar the User from using the services of orbkraft.com without prior intimation whatsoever.

Orbkraft will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her own card on the site.

DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY:

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY Orbkraft ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. Orbkraft MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Orbkraft DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Orbkraft DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM Orbkraft ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Orbkraft WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

APPLICABLE LAW:

By visiting www.Orbkraft.com, you agree that the laws of the state of Karnataka in India, without regard to principles of conflict of laws, will govern these terms of condition and any dispute of any sort that might arise between you and Orbkraft. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.

SITE POLICIES, MODIFICATION, AND SEVERABILITY: Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to www.orbkraft.com We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy Policy

Personal Information We Collect

HOW DO WE USE YOUR PERSONAL INFORMATION?

TERMS & CONDITIONS

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